This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website https://stitchpatternz.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We rely on a small number of technologies to help us run our site efficiently, and these tools require us to share your information with third parties. We only disclose your Personal Information exclusively to world-renowned and widely trusted organizations. We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Mailchimp to deliver our weekly and monthly newsletters, as a result your personal information may be shared with company as well. Read more on their policy here: https://mailchimp.com/legal/privacy.

Additionally we may share your information with our third-party service providers, who help us provide and support our Services and other business-related functions.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

The Site is intended for individuals of all ages.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@stitchpatternz.com.

Site Promotions

December Special!

Look what we figured out for you this month


Jaunty July

When I open my bedroom window at 7.00am every morning, I’m greeted with a resounding chirm of the most high-spirited birds of the neighborhood. It is refreshing, awakening, and did I mention, really loud? With this in mind, we’d like to pay...

Geometric Bird Cross Stitch Pattern: Blue Chickadee
Geometric Birds Cross Stitch Pattern: Diamond Firetail
Geometric Bird Cross Stitch Pattern: Cordilleran Flycatcher
Geometric Bird Cross Stitch Pattern: Eastern Bluebird

browse this month's items

Share your creation and get ANY pattern for FREE!

We would be absolutely thrilled to see what you've been working on and how your finished artwork turned out. If you bought one of our patterns and finished stitching, take a high resolution photograph of it and let's make an exchange!

If you send your image to sayhi@stitchpatterz.com, we'll be very happy to send you back any one pattern of your choosing from our collection, completely free of course! Just let us know which pattern you'd like, and shortly after your photo is approved, we will reply to you with a download link.

And that's what we call a win-win!

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